THE BIZARRE NATURE OF MALAYSIA RESULTED IN THIS ABSURDITY OF MADNESS. IT WAS A CONTAGIOUS WEEKEND WHERE EVERYTHING THAT COULD GO WRONG WENT WRONG. M-M.
Date: Mon, Dec 12, 2016 at 9:08 PM
Subject: Apologies from CatchThatBus
I’m the CEO & Co-founder for CatchThatBus and we just spoke over the phone on your booking through us. Your case was escalated directly to me, as it really has been one of the worst experiences any of our customers have experienced and we’re both sorry that our services did not match to expectations, as well as your overall experience with Malaysian hospitality throughout your travels in Malaysia.
On our side, we will naturally offer you a full refund on your entire purchase through us, for both legs of your journey – to and from Penang. Our finance team is already processing this and it will be directly reflected in your credit card accounts.
We will be investigating with the operator for your departure trip to Penang on the conduct of the driver.
Should you give us the chance to serve you again, I am providing a promo code for 20% discount off your subsequent purchase.
Should you experience any difficulty or discomfort on your subsequent trips, you may always reach our hotline on +603-9212 1818 or myself directly at the number below.
Once again, I truly apologize for the inconvenience and trouble experienced on this trip booked through us. The reason your return Portion from Penang was not accepted and you had to pay another fare on top of the fare you already paid, was that for unknown reasons after the ticket was issued -the return time was changed from 11.59 am to 11.59 pm.
ACT 1 -SCENE 1
Going to Penang – Travelling like a native. I fly a lot – “Hey take the Bus, I thought, What could go wrong? EVERYTHING!” Catch that Bus personnel need to catch this bus and experience the freak show for themselves. This is another training Video!
First wrong Bus Location- Shah Alam Station was stated – and I live 10 minutes away from Klang Sentral. Deliberatly misguided plus the Taxi Driver from Greed Hell – getting lost- filling up his car – and charging me $40.00 Ringits. I gave him $50.00 he pushes it in his pocket and walks away – “Hey Dude, give me back my change” – He looks at me as if he was owed it. Don’t ever call 011-337-58594 – Total Douche Bag.
I watched the Taxi and Bus pass my home 5 times in this nightmare. The Shah Alam Bus station I have never seen. In all my travels , I can only imagine scenes from Calcutta, no shade implied, just cinematography – that I have watched on the Media. Warning some Obscenity as i was losing it. The Catch the BUS – Dude Kept slapping me away . I termed him GODZILLA!
ACT 2 – SCENE 2
This – arsehole passenger – pushed me out of the way – and grabs my seat. I asked him to switch- he growled and rolled his eyes. Well as you know thats a Total EFFE OFF by another douche bag.
ACT 3 Scene 3 KLANG SENTRAL – a WT-MOG moment? Who is zooming who?
Act 4 -Scene 4 – Lets give you another Ticket? The 3rd in 40 minutes.
ACT 5 Scene 5 – GOING AROUND AND AROUND IN CIRCLES WHY?
THIS IS NUTZ – Malaysian spin the TOP!
ACT 6-Scene 6 – FELL ASLEEP – woken up as I was being shoved around.
Realized its a Rest stop – get up so groggy and then as I get some food – tapped on my shoulder by Godzilla – who gets back to the Bus and starts to Pull away. D’Man is a Freak!
ACT 7 – Scene 7 EXPLAINING HOW TO MANNERS –
Act 8 scene 8 – Hell of a spray -Take Fake Lily, Orange, Rose, Violet, magnify it and choke as it causes your throat to swell. OI Vey!
ACT 9 -Scene 9 – NO CELL COURTESY – WOW! Your on a bus – and you are yelling on the phone – its ringing constantly – Mine is on Vibrate and I text. This Goof is screaming. OUCH OUCH OUCH
ACT 10 Scene 10 -Finally Penang -The water is a tad Gross
ACT 11- Scene 11 – IT GETS MUCH WORSE
ACT 12- Scene 12 – I AM NOT LETTING YOU ON THIS BUS – PAY MORE! PAY AGAIN?
Why- As Catch the Bus decided ( on Purpose) to change my departure time from 11.59 am to 11.59 Pm. On purpose . In my investigations Malaysians get a kick sabotaging their company and especially foreign visitors. Only Malaysians allowed in Malaysia!
ACT 13 – Scene 13 – CORRUPTION for the sake of Corruption
- Now Catch the Bus is telling me be patient for my refund. Not realizing, that after everything that I have been through that keeping my $ for a $ period of time is so OFFENSIVE. DO WRONG AND THEN DO MORE WRONG AND ESCALATE IT FURTHER!